Frequently Asked Questions

GoldenPC is Sri Lanka's premier destination for high-performance computer components and professional PC building services. We offer a wide range of products from top brands at competitive prices.

Yes! We offer professional PC building services. You can use our online PC Builder tool to select components, and our expert technicians will assemble and test your custom PC.

Delivery times vary by location. Colombo and suburbs: 1-2 business days. Other cities: 2-3 business days. Remote areas: 3-5 business days. You can track your order through your account.

We accept Visa, MasterCard, American Express, bank transfers, and cash on delivery (for orders under Rs. 100,000). Online payments are processed securely through our payment partners.

Orders can be modified or cancelled within 2 hours of placement. Please contact our customer support immediately at info@goldenpc.lk or +94 11 234 5678.

We offer a 7-day return policy for unopened products in original condition. Defective products can be returned within the warranty period. Software, opened consumables, and custom-built PCs are non-returnable unless defective.

All products come with manufacturer warranty (typically 1-3 years). We also provide a 30-day DOA (Dead on Arrival) replacement guarantee. For warranty claims, contact us with your order number and product details.

Yes, we offer comprehensive repair services for laptops, desktops, and components. Our certified technicians can diagnose and fix hardware issues, perform upgrades, and provide maintenance services.

Our PC Builder tool automatically checks compatibility between components. You can also contact our support team for personalized recommendations based on your needs and budget.